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Today's topic is one that almost everyone has heard of,

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but almost nobody can explain.

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Copilot co-work, you've probably seen the name pop up

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in your Microsoft 365 feed or heard a coworker mentioned it,

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but what is it exactly?

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Is it just a fancier version of the co-pilot you already have?

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Or is it something completely different?

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Here's the simplest definition.

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Regular co-pilot handles one task at a time.

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Summarize this email, draft that document,

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generate a formula, it's genuinely helpful,

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but it leaves you doing the hard part, the coordination.

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You take the AI's output, paste it into another tool,

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schedule a follow-up, assign a task, keep everything moving,

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you're still the project manager.

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Co-pilot co-work changes that.

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Instead of answering one question at a time,

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it takes an entire goal you describe

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and executes it across multiple apps over minutes or hours

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while you focus on other things.

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Think of it like the building manager

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in that office building analogy we've used before.

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Regular co-pilot helps you with one room at a time.

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Co-work unlocks doors, turns on lights,

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and keeps the whole floor running

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while you handle the bigger picture.

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By the end of this episode, you'll understand

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what it actually is, why it's different

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from regular co-pilot and how it fits into your daily work,

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all in plain English.

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Let's break it down.

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Why regular co-pilot leaves you doing the heavy lifting?

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Let's start with the problem,

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co-work is trying to solve.

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Regular co-pilot is genuinely useful.

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You can ask it to summarize a long email thread

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and it does that well.

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You can ask it to draft a document

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based on a few bullet points

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and it produces something decent.

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You can ask it to generate an Excel formula

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and it saves you from Googling syntax,

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these are real time savers.

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But here's the thing, each of those is a single task.

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You still have to connect the dots yourself.

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You take the summary, decide what to do next,

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open a different app, schedule a meeting,

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assign a task, send a follow-up email.

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The AI gives you ingredients,

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but you're still the chef who has to cook the meal.

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The real bottleneck isn't generating content anymore.

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It's coordinating across apps and steps

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and that coordination is where most of your time actually goes.

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Think about it, how many times have you used co-pilot

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to draft something, then spend 20 minutes scheduling the follow-up,

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finding the right people, checking calendars

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and sending invitations?

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The AI saved you five minutes on the draft,

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but you spend 20 minutes on the logistics.

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That's the gap.

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Without a change, this is your future.

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You get faster at generating content,

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but you're still spending hours connecting the dots yourself.

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The AI makes you more productive and small bursts,

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but the overhead of coordination never goes away.

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Microsoft saw this gap, they realized

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that people weren't struggling to generate content,

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they were struggling to coordinate across tools.

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So they built co-work specifically

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to handle that coordination piece.

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This is where we get into what people call

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"agentic AI", we'll define that properly in a minute,

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but the key idea is simple.

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Instead of you being the one who coordinates everything,

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the AI does it for you.

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What co-pilot co-work actually is?

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Here's co-pilot co-work in plain English.

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It's an AI agent inside Microsoft 365

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that takes a complex goal you describe

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and executes it across multiple apps over minutes or hours.

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You tell it what outcome you want,

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and it figures out the steps to get there by itself.

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It's built on something called WorkIQ,

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the intelligence layer that understands your work context,

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your emails, calendar, files and conversations.

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Instead of blindly following instructions,

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it reasons across everything it knows about your work

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to do things the right way.

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Under the hood, it uses models from both open AI and anthropic,

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but honestly, you don't need to think about that.

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The real change is how you interact with it.

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Instead of prompting for one output at a time,

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you describe an outcome and let it figure out the steps.

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So rather than saying, summarise this email

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and then separately schedule a meeting based on that,

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you say, "Help me prepare for next week's project kickoff."

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It handles everything, researching the topic,

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pulling relevant files, checking calendars,

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drafting an agenda and scheduling the meeting.

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Here's another thing. It works in the background.

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You start a task, close the browser,

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go to a different meeting, come back later and check on progress,

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you don't have to sit there watching it work,

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but you stay in control the whole time.

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Before co-work does anything sensitive

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like sending an email, scheduling a meeting,

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or updating a calendar, it asks for your approval.

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You see what it's planning, make changes,

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and only then does it execute.

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Think of it like having an assistant who checks in

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before making any big decisions.

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The office building analogy.

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Let me give you a mental picture.

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Think of regular co-pilot like asking an assistant

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to go to a specific room in your office building

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and bring back a document.

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You know what you need and where it is?

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The assistant goes and gets it, one task, one result.

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Co-pilot co-work is different.

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It's like handing that same assistant a blueprint

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for a whole new floor and saying, "Build this."

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The assistant looks at the plan, figures out what materials they need,

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which rooms connect and where the electrical goes.

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They don't come back every five seconds asking what to do next.

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They just get to work.

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Now the assistant has access to all the rooms in the building.

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Your emails, calendar, files, and contacts.

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But they only open the doors they actually need

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instead of rummaging through everything.

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They grab what's relevant to the job you gave them.

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And here's the part that makes it feel like a real assistant.

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They check in when they need a decision.

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Should I shorten this meeting from five hours to three?

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Who should attend this new meeting?

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Do you want me to send this email or just draft it?

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You answer and they keep going.

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They can also work on multiple rooms at once.

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While drafting a word document in one room,

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they're pulling data from an Excel spreadsheet

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in another and scheduling a team's meeting in a third.

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You don't need to tell them to switch tasks.

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They manage the whole thing themselves.

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You don't need to watch over their shoulder either.

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You give them the job they go away and work

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and report back when they're done or stuck.

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You check in when it's convenient,

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the blueprint analogy works because you provide the high level plan.

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You say, I need a training program for my team

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and co-work figures out the construction steps,

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what documents to create, meetings to schedule, emails to send,

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you're the architect and it's the builder.

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How co-work differs from regular co-pilot?

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So how is this different from the co-pilot you already have?

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Let's break it down.

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Regular co-pilot is chat-based.

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You type, it responds, back and forth like a conversation.

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Co-work is task-based.

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You give it a job and it goes away to work.

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You don't need to keep the conversation going

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or even stay at your desk.

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Here's another difference.

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Regular co-pilot handles one app at a time.

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Co-pilot in Word can write a document

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but it can't peek at your calendar

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or scan your emails at the same time.

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Co-work works across Word, Excel, PowerPoint, Outlook, Teams

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and SharePoint all at once.

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It doesn't care which app the work lives in.

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It just gets the job done.

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And the timing is completely different.

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Regular co-pilot runs in seconds.

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Ask a question, get an answer instantly.

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Co-work runs in minutes or hours

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because it's not just answering.

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It's designing a plan and executing it step by step.

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It's thinking ahead, not just reacting.

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Co-work can also handle recurring tasks.

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You can tell it every Monday at 8 a.m.

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create a weekly briefing from my emails and calendar

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and it will.

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Regular co-pilot can't remember to do something

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every Monday morning on its own.

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Here's the biggest difference to me.

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Regular co-pilot requires you to be present.

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You're sitting at your keyboard typing prompts.

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Co-work lives in the background.

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You can close the browser, go to lunch,

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attend a meeting, come back later and see what's been done.

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It doesn't need you to babysit it.

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The simplest way to think about it,

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regular co-pilot is like getting a takeout menu.

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You pick one item, you get one dish.

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Co-work is like hiring a personal chef

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to plan and cook a multicore dinner.

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They handle the shopping, the prep, the timing, the presentation.

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You just tell them what kind of meal you want

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and when you want to eat.

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The built-in skills.

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Co-work's toolbox.

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So what tools does Co-work actually have?

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It comes with 13 built-in skills.

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Think of them as specialized tools in the assistance belt.

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Each one designed for a specific kind of work.

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There's a word skill that reads, creates, and edits documents.

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An Excel skill for spreadsheets, formulas, and data.

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A PowerPoint skill that generates presentations from content.

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A PDF skill that reads and manipulates PDF files.

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Calendar management for checking availability

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and scheduling meetings.

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Email and communication for drafting messages

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and managing your inbox.

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A meeting skill that prepares agendas, takes notes,

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and sends summaries.

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Daily briefings that assemble a morning report

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from your latest data.

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Deep research that gathers information

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across your entire organization.

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Adaptive cards for creating interactive elements inside teams.

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An enterprise search to find files, people,

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and conversations across your tenant.

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That's 11.

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There are two more, but honestly, the list

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isn't as important as how it works.

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When you give Co-work a request, it automatically

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picks which skill to use.

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You don't need to say, use the word skill now

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or switch to calendar.

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It looks at what you asked for, decides what tools it needs,

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and uses them.

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If your request involves creating a document

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and checking a calendar, it uses both skills at the same time

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without you telling it to.

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You can also create custom skills or connect

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third-party plugins.

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That opens up even more possibilities.

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But for most people starting out,

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the built-in skills are more than enough.

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You don't need to build anything.

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You just describe what you need.

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And Co-work figures out which tools to use.

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What it looks like in practice, a weekly organization example.

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Let's look at a real example.

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Co-work comes with built-in start-up prompts.

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One of them is called Organize My Week.

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Here's how it works.

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You type that request into Co-work.

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It scans your calendar right away.

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It looks at your emails.

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It checks who you're meeting with.

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Co-work understands the context of your week,

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not just the busy time slots, the actual priorities.

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Imagine a five-hour meeting on your calendar.

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Co-work reads the agenda.

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It sees who's attending.

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And it decides this could be three hours instead,

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so it proposes the change.

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It tells you why.

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This meeting has a clear agenda.

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Shortening it frees up two hours for focused work.

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Then it notices you don't have a one-on-one with your boss

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this week.

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It checks both calendars, finds an open time slot,

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suggests a 30-minute team's call.

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And here's a common problem.

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A calendar entry at six in the morning.

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No subject, no agenda, no attendees.

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Co-work flags it and asks you to review.

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Before it makes any changes, it asks you questions.

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Are you fully out or partially out on Wednesday?

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What's your priority this week?

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It gathers information so it can make the right call.

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Once you answer, it goes to work.

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It shortens the meeting, creates the one-on-one, updates

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the calendar and it doesn't stop there.

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It can follow up, attach a document, ask for feedback,

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create a PowerPoint summary, all from that same thread.

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The whole thing takes about five minutes of your time.

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But behind the scenes, hours of work just happened.

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Calendar scanning, availability checking,

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priority ranking, the boring coordination stuff,

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all done while you focused on something more important.

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What you need to get started.

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So what do you actually need?

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Let's walk through the requirements.

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First, you need a Microsoft 365 Business

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or Enterprise subscription.

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Personal accounts won't work here.

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This is a tool for organizations.

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Second, you need a co-pilot license.

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That's the $30 per user add-on.

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If your company already pays for co-pilot, you're halfway there.

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Third, if co-work isn't widely available yet,

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your IT admin needs to enroll in the Frontier Early Access

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program.

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It's Microsoft's preview program for new co-pilot features.

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Your admin can enable it in the admin center

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with a few clicks.

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Fourth, your files need to live in one drive or SharePoint.

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Co-work cannot access files stored locally on your machine.

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If your team uses local drives, that's

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something to plan for.

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Fifth, your admin might need to enable Anthropic as a sub-processor.

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It's a simple toggle in the settings.

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One more thing.

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In some regions, like the European Union,

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co-work is off by default.

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Your IT team must explicitly turn it on.

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Here's the reality for most of you.

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Your organization already has the license.

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You just need access.

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Ask your admin about enabling co-pilot co-work

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or the Frontier program.

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Now let's talk pricing.

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Co-work is consumption-based.

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Microsoft uses something called co-pilot credits.

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Each credit costs about one cent.

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Have your jobs use more credits.

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But honestly, as a user, you don't need to worry about this.

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Your IT department handles the billing.

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You just use it.

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What this means for your work day?

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So what does this actually mean for your daily work?

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Let me paint you a picture.

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You walk in Monday morning, open your laptop,

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and the co-pilot co-work task has already run while you were asleep.

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It generated your weekly briefing from last week's emails,

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meetings, and files, a clean summary of what

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happened, what needs attention, and what to prioritize.

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Already before you've even taken your first sip of coffee,

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then you spot a project that needs planning.

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Say a training program for your team.

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Instead of spending two hours hunting for documents,

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checking calendars, and drafting emails,

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you type one simple paragraph describing what you need.

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Hit send.

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That's it.

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The system takes over from there.

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Co-work gets to work.

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It researches the topic across your share point,

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pulls relevant files from past projects,

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drafts an outline, creates a presentation, checks team availability,

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and schedules a kickoff meeting.

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All of this happens while you focus on the work

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that actually needs your brain.

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Answering emails, attending meetings,

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making real decisions, and it doesn't stop after the training.

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Co-work can set up a recurring task to send daily quiz emails

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that reinforce learning.

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Every morning at the same time, it sends a question

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and tracks responses.

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You never have to remember.

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You never have to manually send anything.

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It runs on autopilot, quietly doing the follow-up work

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you'd otherwise forget.

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Here's the difference between you and a co-worker who doesn't use this.

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Your hour is more productive every week,

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not because you're working harder,

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but because you're no longer the one coordinating everything.

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The busy work, the logistics, the endless,

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let me check whose calendar is free

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and let me draft that email with.

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All that stuff that isn't really your job,

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but somehow eats half your day.

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Co-pilot co-work handles it.

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Now, let's be clear.

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This isn't about replacing your work or AI taking your job.

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It's about removing the coordination overhead

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that slows you down.

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The real value comes from handing over the multi-step process

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and trusting the system to execute while you focus

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on higher-level decisions.

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You become the person who defines the outcome,

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not the person who chases every detail.

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This is the biggest shift in Microsoft 365

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since co-pilot first launched.

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And if your organization is enrolled, it's available right now.

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So here's the key transformation.

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Co-pilot co-work turns you from the coordinator

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into the decision maker.

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The system handles the execution.

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You handle the strategy.

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Here's your homework.

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If you have a Microsoft 365 co-pilot license,

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ask your IT admin about enabling co-pilot co-work

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or the Frontier program.

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Then try one of the built-in starter prompts.

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Organize my week or prep for my next meeting.

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See what happens.

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You'll be surprised how much gets done

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while you do something else.

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Subscribe to Microsoft Knowledge Nuggets

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on your favorite podcast platform

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and share this episode with someone at your office

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who keeps asking what co-pilot co-work actually is.

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In the next episode, we'll explore how to write effective prompts

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that get the best results from co-work.