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Welcome back to another edition of the NC65 podcast.

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Today we are diving into the future of modern workplaces,

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hybrid color variation and a iPod productivity,

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with the fantastic idea, "Do Google IO by Prologs is right?"

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Yeah, you think.

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She is a expert IT professionals specialized in

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digital workplaces, transformations through Microsoft technologies.

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She has led multiple modern works based projects across various industries,

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helping organization improve collaboration,

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communication and productivity using Microsoft tools like Microsoft Teams,

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Viva Insights and Microsoft 365 co-pilot.

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She is also passionate about innovation,

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technical research and investing aid studies,

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contribute to the EIA journal and conference,

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public along the way.

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In this episode, we will explore how organizations can redesign

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meeting spaces for hybrid work, improve employee experience,

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and prepare for the next wave of II-driven collaborations

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and Microsoft 365.

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So really welcome to the show.

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Thank you, Michael. I'm happy to be here.

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Thank you for having me.

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I'm very, very thankful for the people

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you let's not know you can you introduce yourself and tell us about your journey

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into IT and especially in the Microsoft ecosystem.

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Okay, so my name is Wynye Ma, the WCOO.

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I'm a trusted advisor and transformation expert

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regarding modern workplaces for organization.

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And I've been in the IT industry for almost 14, 15 years now,

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and my journey has been helping organization transform digitally.

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A lot of organizations have licenses,

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tools and services, but they are not really utilizing the benefits and

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features of this services that they have.

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So my role is coming in to strategically help them

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redesign their workspace, redesign the way they work,

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the tools and activities that they do also help the business processes

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and work flow.

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And this has really been ongoing,

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putting across various Microsoft ecosystem,

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Microsoft services and ecosystem.

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So basically it's just helping organization transform digitally.

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So I'm also a Microsoft 365 MVP and also a co-organizer of Microsoft 365

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Dublin user group. I'm also passionate about

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volunteering, making impacts in the lives of people.

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I have this mantra of living people, living circumstances

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better than where I found them. I'm also helping women, ladies,

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girls stay in the STEM career path.

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So cutting across ladies or young girls in school who are yet to

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find their paths on STEM. When I talk about STEM, I mean science, technology,

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energy and the likes, helping them transform their spirit of

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work. When we look at the workplace when it comes to

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this area, the rate of women is quite few. So my job is helping to get more

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women to step into this role. And also women who are

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already in this role, we could find out that

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circumstances could make or relate to women, I'm not staying in this role for too long,

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we could look at motherhood, taking care of someone and eventually women leave

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the spot. So my job is also helping women to stoop

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candy on their feet, hold onto the spot irrespective of the

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fissing of their life. So I think that's basically about me.

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Yeah, that's amazing and we hear your passion

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about all and I also think that's really great to get

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male women into tech. So that's a good mission. But what

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only attract you to the modern workspace topic?

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So for me, coming from the background, I studied engineering, electrical,

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electronics engineering and my focus was on communication

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perspectives. I also had my master's in mobile and

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satellites communications whereby looking into

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communication, when I talk about communication, I'm looking at messaging,

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voice and the life. So my passion from what I studied pushed me into the modern

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workplace, right? So that would be a bit

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specialized. And for me, I had the opportunity to leverage on

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Microsoft's platform, early enough in career, going back with the

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likes of length and to Skype for business, into Microsoft, things right now.

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So for me, it's all about, I would say, came from what I studied and the opportunities

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that were placed in front of me during internship when I started working.

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That's better than the law for modern workplace and my passion. So I've been

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growing into this, getting to know innovations around this, helping people as

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well, whatever I learn as well teaching people or tutoring people. So

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that would be basically my question, I would say in summary, from what I studied

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in school and the opportunities that were placed in front of me,

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that made me continue in modern workplace. This is really amazing, journey.

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So I think, I don't know, I think as well, so inside the light service.

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[Laughter]

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Really, that's nice.

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[Laughter]

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But yeah, you have worked across multiple industries. What come in collaboration

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changes? Do you organize, do organizations face today?

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So, the key thing is innovation, right? Every sector that I've worked with,

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the only IT. And it's all about getting in to see what the organization is currently

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using and seeing how you could help them utilize what they are not using or

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what they could be able to utilize. And I'm saying this in respect to

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Microsoft 365 ecosystem. Like a general use right now, which

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or a practical one that everyone is aware of is the use of co-pilot or the use of AI.

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AI has already been there. It has been in existence a long time ago.

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It respects it at the name Microsoft gives it a co-pilot. Well, the thing is,

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everyone still needs the AI. The AI is, I embed, they just like our phones, right?

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We have AI features in our phone already. What the truth is, how best can this AI be able

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to be used in the workforce to help reduce time, make work more effective, make people

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to be able to use their time properly, balance, have the work-like balance on the likes, right?

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So, irrespective of the sector, irrespective of the team or the department, the thing is,

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they are setting jobs or they are setting activities that require daily activity.

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Like, it gets to the organization. You could see some of the challenges that they have is

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they are working on spreadsheets, should get details of people or how things are done.

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Instead of having monolabor of humans during this, can we get AI to be able to help us

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through this, to save monolabor, to save overhead, right? So, these are kind of a little challenge that

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you see in organizations and AI could be able to help do it. But, as I from the AI, you could also see

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organizations have, you could have an organization using a Microsoft's life fence, right? And they,

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sometimes, or most of the times, you see them utilizing 50% or even less than. And they could also

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have these Microsoft licenses and they also leverage on top-party applications that if they look deep down,

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some of the Microsoft license they have, would be able to help them do that. So, my job or journey

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into this is getting to have a discussion with the stakeholders in this organization. Let's see

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what you have, let's see what you're leveraging on. We have to look on how best you could save down costs.

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Instead of paying multiple, to save, to save costs, instead of paying multiple licenses on different

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applications, can we reduce these, can we work with these, can we leverage on this? So,

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it's basically working with them, and holding them, and helping them, utilize what they are

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utilizing. We look a lot of what companies will achieve with modern workplaces or hybrid work.

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How, from your perspective, you are a lot of with the people. So, how has employee

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explanation changed around communication, collaboration, and modern or hybrid work?

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When it comes to a lawyer experience, I'm a huge fan of Divine Size.

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And I also tell organizations about the utilization of Divine Size. You might not have to pay for the

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Viva suits, but the best of my knowledge, probably, I may be wrong, if documentation has been changed

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around this. But if you have the Microsoft 365 life, you have a bit of the Viva inside, like a personal

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Viva inside, right? And the personal Viva inside is useful for every employee in non-aconization.

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For me, for the Viva inside, I'm able to have my work hours on the Viva inside, I'm able to track

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my time, I'm able to have full cost time. So, for anyone working in an organization, and you have

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probably working between 8 to 5, right? You'd be able to have to plan your activity when you are

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meant to read emails when you're meant to focus on activities. And I think I have a discussion on this

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years back on people prioritizing their time, right? Piretyzing your time means

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able to focus on the things you have to do. Setting people, they are more of the money in hours,

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and some people are often hours. And when I say money in an afternoon hours, some people, they are more

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productive early in the morning. So, if you notice I have a productive person in the morning,

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is best that you focus most of your activities to get work done in the early hours of the morning,

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right? Between 8 to 12. If you're the person who focuses more in the afternoon, you should focus,

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puts your work activities, majorly, between that time frame. So, for me, I use Viva in fact,

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to be able to prioritize this because with Viva inside what it does for me is it's able to block

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time out for me, my calendars. I have focused time recommended it's two hours, where you can extend

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it to four hours. I also have the capability to get on, to spend my emotions. So, while I'm working,

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there is on Viva on, on Viva inside, there is reflection, right? And what the reflection it comes in

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defines emojis. It's advised to set it is probably during the big time of the day, maybe by 2 pm or 3

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pm or 1 pm. So, when this reflection comes, what it does for me is it's able to ask me how my day is

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going, right? Depending on how busy my work is, you could say, "Oh, days where you're happy, days

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where you're not happy." Over time, right? What does those? It's able to help you balance how busy you

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have been. And when you're trying to be stressed, it notifies you. So, for me, over time, I've been

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able to look through the reading of the responses I've given it. And when I see that I've had

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low responses, I know we give myself that it's time to take a leave, it's time to go on holiday,

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to leave work and go and refresh because I'm already getting stressed at work. So, I also use this,

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I also tell organizations about the help people that I work with, to play around with this insight,

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to be able to help them get worked on. And over time, when you continue to use the

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via insight in your day-to-day activities, it makes you to understand, "Oh, you spent a lot of

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time reading emails, which shouldn't be helping to focus more on work." So, for me, that has been a good,

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it's a good, sorry, a good tool for people to utilize on employee experience without paying extra

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for online sense thereabouts. So, we can also, I think a lot of companies say, "Okay,

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the people not work really at home when they're home-overs." So, I, Biva is also a chance to show

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how productive IMS, as me as employee are or...

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Not necessarily for me, for me, the way I've explored, I haven't explored more on the Viva

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suits, right? For the personal insight, it's basically for the person, for the employees, to be able to

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balance work and their personal lives. But when it comes to... I know some organizations are not

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comfortable with their employees working from home or always come to the office. I think it boils

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down to the organizations, but the most important thing is that the employees get to work done,

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that's basic thing because someone can stick on to the office and my logic products.

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Someone can work from home, I might not be productive. It's all boils down to, for me,

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redundancy, that boils down to the values and the culture of the organization.

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And what must companies do that, yeah, employees are productive in the hybrid environment?

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Yeah, I think, if I get to your question, I think majority of the employees in IT

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utilize the hybrid approach when it comes to working.

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And okay, let's jump a little bit into Teams and so on.

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When you look at Teams, what difference, a good Microsoft team room experience for the employees?

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Oh, okay, so there are so many things that makes each room a Microsoft team meeting room,

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inclusive and flexible for everyone to use. There are key things one needs to look out for. So

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sometimes when you go to, I don't know if you have noticed it, but sometimes when you go to

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meeting rooms, you would notice that the camera is above the TV. That's not an inclusive meeting room

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because the camera needs to be placed in a position where it should be able to see

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at an eye level of the people seeking down in the meeting room, right? And sometimes when you go to

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a lot of organizations or you go to a lot of meeting rooms, you could see that this is my in-place,

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right? What happens is when the camera is placed above the TV, for someone who is joining the meeting,

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I can refer to the person as the remote participants or someone far-end. They have, it feels

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like, view of the people in the room, which is not inclusive for probably someone who has

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challenges with vision or someone who is wearing glasses and the like. Because those go have issues

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around sunlight. Some meetings, when the meeting rooms were being walked on, the sunlight were not,

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or lightning was not in place. So sometimes you could see that some people might be in meetings and

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on this way, sunny, just like today, you would see that the sunlight reflects into the meeting room

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and it is dropped from. So always I'd like to do that. Injaneesh, you grab

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and it doesn't have a sound issue around the meeting room. And the

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thing is you might see in meeting rooms around cable, cable management. There are some meeting rooms,

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you could go, you could see the cables hanging around and this is not really feasible because over time,

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it's cost is likely hazard for every organization. So things like this or little things like this could

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also be tinked through before they are being implemented. I think that would be like a summary

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of the meeting room, but there's still a whole lot. There's also some meeting rooms you could have

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that the noise level is where no factor in. When I see a noise level, you could see some meetings

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that are demarcated by glass, right? And because they are demarcated by glass,

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when an engineer goes into this room to advise on the device, on how best

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these meeting rooms could be used, it is important that the noise level is calculated. Noise level,

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which is factored in from how close is this office to the road? When cars are passing, can you hear

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the noise from the cars or when people are walking past the room? Can they hear footsteps? When someone

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is talking from the meeting room, can their voices be heard? Things like this, when considered,

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would also help the engineer provide devices that have noise cancellation, a coffee noise cancellation,

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to be able to meet the needs of noise. So these are certain things that needs to be in place to

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help the Microsoft Teams meeting room, inclusive and accessible for everyone, irrespective of whether

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you take a survey or not. Yeah, I think Microsoft has a lot of interesting features and teams,

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also for deep people that they can read in their language and so on. I think that's a really,

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really great tool. What did you think, what impact have AI or especially on Microsoft world,

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co-pilot in this modern work? So do you mean in respect to the meeting rooms or just modern work?

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We can start with the meeting rooms. Okay, so the AI features keep improving the meeting rooms,

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right? It makes the meeting room become better and easier. So when you're looking at,

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you have features on devices that when someone's collapsing into a room, it wakes the devices,

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right? From a control panel or from control hold, you're able to know whether a meeting room

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activates that someone is inside the meeting room, whether they are using it or not. So they are

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amazing features, AI features and the ones that are already in and the ones that Microsoft are

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yet to release to help the meeting room easier. So in summary, the AI features make the meeting room

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usage or the utilization of the meeting room better and easier for people. So it also helps the

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engineers to track as well. What's your favorite Microsoft team's meeting room feature around all

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these options? We have, you say, "Let's say, yeah, let's break through."

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So, to be honest, I don't have a specific feature because every day there is an AI feature that

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keeps coming up. For me, one of them that stood out was the intelligent recap, right? That came from

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as a result of having Microsoft Teams room framework, right? That's for me, that's one of the features

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that stood out because the reason why it stood out was it came up, it came, it was available at the

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points where one of the projects I was deploying, the organization needed that at the point in time.

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So it stood out for me because that experience or that scenario was something I would always remember.

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So features, AI features keeps coming up, but the intelligent recap makes a lot of sense when you

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join in, so for example, you join the Microsoft meeting and you have a code pilot and probably,

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you don't have to interrupt people, start asking questions on things that we had discussed before,

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right? It could just use the code pilot to be able to have a recap of what has been done or what

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has been said before you joined. And the beautiful thing about it for me is I don't have to go into

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meetings, writing anymore. I just have to go into meetings, actively listening to what is

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instead contributes and make progress at the end of the meeting with code pilot I'm able to have

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a summary of the meeting, right? Have action points who needs to do what needs to be done and

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to deliver the books. So I think that's one of also, that's one of the features that stands out

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on me and literally for most professionals in the modern works please.

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For a modern workspace place, there is the, we have the employees and we have also the leadership.

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So I think a lot of people feeling a little bit overwhelmed with these meetings all the time.

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So what tips can you give here especially to the leadership that people not overload with,

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yeah, long team meetings without, yeah, and I don't know, without any win for the employees.

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Okay, so for, I think for leadership what a tip I can give is sometimes for, for every meeting that

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is being sent out or that has been accepted most times the person might not end up

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it didn't induce meeting, right? I think that a particular example that we give is

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their meetings have been added to, right? And probably I was added as optional. I'm not basically

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meant to be in those meetings or I'm just dead to just for visibility see. I might not attend those

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meetings when the invites are sent. What I have to do is there is a future now Microsoft seems like

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follow, like follow up. So when you, instead of clicking on accept tentative or

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reject there is a follow follow up action and when you click on the follow up action what it does is

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you are notified of every conversation that is that is going to take place in that meeting,

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right? You don't have to be presenting that meeting. So if leadership could,

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or the stakeholders and leadership could utilize this feature that will really be helpful.

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For meetings that's probably the optionals that they might not be present there they can follow

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up to have an understanding of what's happening at the end of the meeting.

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Copilot does a follow up action or summarizes whatever it is that's been done. So they are not present

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in the meeting but they do know what is happening in the meeting. So that will be one of the

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features they can leverage on to avoid being overwhelmed with the features that keep coming

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on new features that for new innovations that come up from modern workplaces.

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When company start with copilot, how should they roll out copilot for being, I think, for modern work

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what help, what is, I don't know, what's more marketing, what's a good rule out especially for modern workplaces?

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Okay, so a good rule out for any organization that wants to deploy copilot. The advice will be, first of all,

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an assessment needs to be done in the environment and the reason why assessment needs to be done is to

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understand the current sharing because copilot exposes over sharing in an organization.

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So assessment needs to be done on the current of a sharing in the environment. So for example,

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files are stored on one drive and sharepoint. So when the, when this assessment is done is to look into

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the files, who are the, who are the owners of the files? What's the sharing policy in the organization?

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For some organization, you'll notice that the sharing policy is anyone with a link has access to the file.

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This needs to be reviewed, right? You also need to review for anyone who has a file, how long do they

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need to have access? Are there policies deleted already? When I talk about policies, I guess the

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security label policies are they are labeling already in the organization. These are really important.

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Once assessment is done and everything is in order because why the assessment is done is also important

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to carry the IT admin or IT administrators along on the findings and things that needs to be done.

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There needs to be basic security, baseline security controls that needs to be in place. The

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current conditional access policies are their conditional access policies covering for

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users or MFA for users for admins, block legacy authentication. They are setting baseline security

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controls that needs to be in place before you deploy co-pilot. So once the space has been done and the

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IT admin has been walked through on how this could be implemented, it's advisable to have the

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co-pilot license deployed in phases, get a pilot, pilot users to utilize this and see how they

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walk around the adoption. And inasmuch as the co-pilot, you have pilots users,

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referencing the license, you also have to do a lot of training for them to understand because

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sometimes when co-pilot license is given to people or they have been assigned to people, people might

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be able to use it for a few months and you stop using it. So they stop it then because when you

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look through, you will understand that the adoption and change management was not done correctly.

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So this should also need to be done correctly. You have champions for the departments or things that

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will keep where you train the champions, the champions will also help to train the employees themselves.

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And the reason why you train the champions in a situation where they are issues, the champion is

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like the first point of contact before getting to the IT admin and the likes. So I think in some way

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assessments being done ensure that the right security policies are in place,

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ensure that oversearing data governance and the likes are in place for your organization,

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deployed co-pilot's entire lot fees, why deploying is ensure that training and adoption process is

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done the right way and before you deploy to the wider use.

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So then we have this rollout and we look a little bit about the adoption, how can we,

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as you say, after a few months they stop, how can we track the adoption of co-pilot?

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Yes, so from the admin center there is a co-pilot control system with the co-pilot control system

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you able to see how people in the organization utilize co-pilots. So today utilize it on outlook,

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they utilize it on what applications or the likes and from the percentage of the people who utilize

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it you will be able to tell if more training needs to be done, better approach, right. And we could

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also create like you could leverage organizations could leverage VIVA engage, right.

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Have a community where people could share their challenges, prompts that they use. So it helps

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the organization to be able to build their prompts library for the organization so people can

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utilize people's prompts and people could come up, it's a challenge is we put to come up with their

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own prompts on what they have access co-pilot to and how co-pilot help them to do that. And

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also encourage team members, right, to share examples or use cases based on how co-pilot

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and helps for them in the department. So when when you see from the co-pilot control center that

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people are not utilizing co-pilot's license properly, it's advisable to more training be done and

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notify people if you're not utilizing the license, you could also do reassign of licenses. So people

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who are not heavily utilizing this license, you can communicate to them and if after communicating

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to them, nothing is being done, you could take the licenses from them and assign it to someone else

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who might make good use of the license because the most important thing is your organization

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has spent money on those licenses. Therefore, those licenses need to be assigned to people who

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make good use of the money that has been spent already because the co-pilot licenses are not

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they are quite costly so it needs to be to life properly for the benefit of the organization.

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Awesome. Where do you have say change management before? What can companies do or how should change

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management work together with the departments? For my feeling, it's often okay, we roll out

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co-pilot, the IT, it's responsible for that and that was it. What is the real, what makes a good change

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management? A good change manager to bring co-pilot into place and what culture, what workspace culture

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we need for a good change management? Okay, so I think before we even

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narrow it down for co-pilot, important thing is I would always advise organizations to still leverage

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the same approach they use when they are trying to introduce something new in your organization,

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right? And if we take it back to using the same approach to co-pilot, it's leveraging it on

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departmental needs. So for example, for co-pilot, you're trying to leverage it in an organization for

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the first time. The second department you could start with, you could start with the IT, you could start

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with HR, it could start with legal depending on or probably go maybe the last two or you could start

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with HR, it could start with IT, it could start with the sales team. More especially from experience,

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when starting with IT and HR, these two departments are unique in their own ways and they have

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defined use cases. From experience, when it starts out with these two departments and bring out

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new use cases, the adoption process is quicker and easier for people to ask them any. So a good

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change manager, what the person is to do is, first of all, before the licenses are signed to people,

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get to have meetings, get to have discussions with the various departments. Understand their

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dates, their activities, understand the attacks that they do autonomously. They are things that

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requires manual labor and you could, when you're having this discussion with them, you are able to

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pick out the pain points that this particular department is facing and while you're having this

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conversation with them, your job is to think out how best can co-pilot's getting to help reduce

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the workload, make the pain points no longer pain points, make their work life balance easier or

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make their work easier. So when you walk around that pain points and getting co-pilot into help them,

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you would see that the adoption process becomes easier because you're coming to them with,

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I have a solution and this is the solution, this is the current challenge being faced in

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this department. So this is the solution that I'm bringing with the use of this, it will make your

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life easier, right? If you tend to gravitate towards that, everyone wants things that will make

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their life easier, they don't want this trust. So you have to come from that scenario, you're trying

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to solve a problem, there's a problem statement. So when you're trying to solve the problem,

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it makes adoption of co-pilot easier for every organization or departments.

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I think a little bit, when we start it, I think that a lot of people say, "Oh co-pilot,

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co-work, skills and AI foundry," and so on. And there are other people, I think, "Oh, I

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get with co-pilot, I don't know, summary of my emails from last week." So there are people's

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struggle and I think, "What can people, they are not, yeah, starting with co-pilot, what can we do

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that they are not overbind with all these new co-pilot features and also that they are not feeling so

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sad because others have these all these basmurums. What can we do there?"

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Okay, so I think for me, for anyone utilizing co-pilot, right, it's because the organization

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has a life end. But whether the organization, for any organization that doesn't have the Microsoft's

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365 co-pilot license, everyone can utilize co-pilot charts if you have any of the Microsoft 365

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life end whether it's business license, enterprise license, or the Kiss Me D, there is co-pilot

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charts for you. Now the co-pilot chart is just to help you interact with co-pilot, make your life

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easier, sort of, to an extent in the environment. So what I would say is, for anyone that is available to

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you, make use of it. If it's not available, I know some organizations that don't have, they don't,

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you know, utilizing Microsoft license at all, delivery, on, cloud, right? So my advice to anyone is,

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whatever it is, there is a valuable organization, utilize whatever it is, there is a valuable.

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If it's co-pilot chart, there is a valuable to you, utilizing it, if it's co-pilot, Microsoft,

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365 co-pilot license, there is a valuable to you, utilizing it. But I would say, take it one step at a

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time because when we go on the internet or you go on LinkedIn, a lot of people talking about co-pilot,

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a lot of people are talking about co-work. And sometimes when you look at this information, you might

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look like, oh, you're not doing so much, or you're not utilizing so much. And there is this

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formal for some people. My advice would be, whatever life things or whatever it is, that is

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accessible to you, make good use of it, right? And over time, you begin to get hungover and understand

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things around what you're working on on the co-pilot. And it should give you better advantage

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when the license is being given to you, how basically can it's life-sage for your productivity?

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So to see. And when you, from your practical work, how did you start a modern work co-pilot? I don't

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know, we can, or I'm 65, I've rolled out of the company. How do you process this?

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When you're a process, you mean how I started utilizing co-pilot?

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Yeah, when you get, I don't know, from your work, when some client will start with modern work,

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how is your process to make them successful? Okay, so for any organization, I have to deploy a project for,

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I have a conversation with them, so I understand where they are and where they

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they see themselves. Like, you just like the question you ask, the ask during interview,

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where do you see yourself in the next five years, when the next 10 years? Okay, so you might meet,

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you might happen to be in public discussion with an organization and let's see, they are using

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a different platform for their email, right? And they decide that they want to leverage on

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Microsoft 365 services. They want to utilize outlook for their email. And they're going for

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a particular license. The plan is, you are, for me, I have to have a discussion with them to understand

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where they are currently, right? Where they are currently utilizing and where they need to be.

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And how we need to get these licenses or get these applications available to them. For some

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organizations, you might not, you have to take a lot of training and adoption. You won't have to,

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because when you make the applications, so many of the applications are available to them,

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they might end up not utilizing it. So we could start as, as far as leveraging people to utilize,

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make use of Microsoft Teams, right? Use Microsoft Teams as the only platform for collaboration,

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for meetings, for chats, for groups, right? Probably if this organization has, probably they were using

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WhatsApp or other applications for their communication. You would have to let them know,

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oh, going forward, this is what we need to start using. Outlook for emails, Teams for collaboration,

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right? One drive for storing your files, share points for sharing files. So you would have, for me,

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the best case is on Microsoft site, there are days, days in a life. So you could see something like

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day in a life of a salesperson, day in a life of an IT person. Getting those seniors to play

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huge role in helping organizations at Bortzitz, better day in a life of a HR person, when the,

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in the morning, the start walk by 80 and the goods, the outlooks, look at their emails. So you take

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a step by step approach, we use cases for different departments, right? When you come in with that

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approach, it makes a lot of sense, employees who are trying to adopt this for the first time,

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or find organization, because you're trying to get, is you're getting the current scenario that

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you're in, which is something they are familiar with. And you're trying to pick them from what they

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are familiar with, to something new. It's a process, it's a stage process, what you have to

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hand hold them, train them examples and helping them walk through. And in addition, a lot of training

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needs to be done. So be able to help them adopt better on the modern workplace that you're introducing

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to them. What did you think about, I don't know, Microsoft certification or all Microsoft learning

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should use us and pretty start there, midday, the certifications or it's

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nearly, I don't know, it's completely useless. Yeah, I really advise everyone to who it is,

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either you are new to Microsoft 365 ecosystem, or you're either you are already in or you're

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starting out to leverage on the Microsoft name and also write certifications. One of the things

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that I'm excited about is the applied skills, because really applied skills you have access to

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that you you write is like a mini certification so to say for me, but you whoever does this applied

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skills, you you have access to labs to do the certification or to do the skills, which means that

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once you don't read that, it shows that this person really knows what they are doing, right?

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Because the certification is a way you can't you can't be in modern workplace or you can't be

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utilizing the service and you don't know what would people, so this education is like a badge,

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what would people, if it's said to somebody, I come to somebody and I tell someone that I want you to

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use Microsoft 365 license and I have no proof worries. I have no certification to show for it,

404
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because certification is like a badge let the person know that I know what I'm talking about.

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If I haven't proved to show for a reason, it's it's already um you know I'm already setting myself

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up for failure in trying to get this person to utilize the models of life as right? So it's

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important I I address people to write certifications um they are fundamentals,

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certifications, they are virtual these you could leverage on. I am for most of my certifications or

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majority of my certifications came from Microsoft Challenge. I attend the Microsoft Challenge,

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run one or two of the challenges or coffees that we've placed in Challenge vouchers we've given

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and I utilize those vouchers and I write that's how I write my certification exam so it has really

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been helpful to me from the Microsoft Len so because it's helpful to me I will always advise people

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as well because even if it's in from something you only give what you you only give out what you have

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so it's beneficial to me so I advise people as well to write certifications or nates because the more

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you you write it's case it's case on it and you certified for that particular um tax or that particular

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activity when you're telling people about this people believe more because they know what you know

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what you're doing or what you're talking about and we have at the start we have to talk about

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women and tech um what uh yeah what advice would you give women to entering IT especially

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the modern workplace and the 65 to start uh yeah right now when they like

420
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okay so my my advice will be um if anyone who wants to get into it tech as a woman

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um find the community not just any community but an intentional community

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connects with people who are already in the space where you are so you're looking for someone in

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the modern workplace you go and link them and there are many there are multiple there are so many

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women amazing women on LinkedIn or modern workplace um category and Microsoft category as well

425
00:47:15,880 --> 00:47:23,240
you could connect with them um gets you see what right because when you connect with them what

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you post um on the a feed you tend to see and um in the course of that you tend to learn as well

427
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look for opportunities where you could volunteer as well and leverage more especially on Microsoft

428
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land Microsoft land is free it is not paid is free when you go to Microsoft land there are lots and lots

429
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of information for for you to learn about and work with someone from the community you're able to

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probably get an accountability partner who will be able to guide you through on how best you

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going to walk your pattern and there are so many NGOs there are so many platforms been organized

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by Microsoft and EPs um that give out courses for free on how to become write a certification on

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or how to become an expert in this area look for such opportunities and really yourself

434
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uh get acquainted with what is happening and over time with time when you keep on this platform

435
00:48:31,400 --> 00:48:39,880
you continue to grow and you i think the sky the sky is like a stepping is a stepping stone so

436
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there are lots of opportunities is connect with that then as much as you can and

437
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before you know what's happening become an expert in that field you say um

438
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um this is important to connect to learn from each other uh what was the best career advice you ever

439
00:49:00,360 --> 00:49:09,160
received um the best career advice i received was ask any question no question is stupid

440
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um i my one of my money just told me that and that has really been helpful for me um because

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for every time i want to make a move every time i want to learn something i ask questions

442
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and the questions help to bring clarifications the questions help to direct on the right

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parts to be in so that has for me that has been the best advice and you ask questions um people are

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helpful people are there to help you even if you ask a question from someone and you're not getting

445
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the response you need ask the question ask the same questions in the next person and

446
00:49:51,160 --> 00:49:57,560
definitely you get a response if you're curious about something you'll be able to get solutions on that

447
00:49:57,560 --> 00:50:04,600
so and for me there is nothing there is nothing you're trying to do that someone hasn't done

448
00:50:04,600 --> 00:50:11,160
it might not be the exact same thing but someone has done something similar to it could get

449
00:50:11,160 --> 00:50:17,720
inspirations from them you could also learn from their experiences as well yeah awesome this was

450
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really really great session i thank you so much uh the people find all your links in the shower

451
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notes uh to connect with you and find your work and yeah um so my last question when people take one

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thing from this session what should it be um be yourself everyone else is kingdom

453
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thank you so have a nice day bye bye